Privacy Policy

1. Who we are

This Privacy Policy explains how we collect, use, and protect your personal data. All services are provided by:

Ed Stivala Limited

Registered in England and Wales — Company No. 07960351

We trade under the name n3wmedia and We are the Data Controller for all personal data we process.

2. Personal data we collect

• Contact details (name, email, phone)
• Account and login information
• Payment information (processed securely by our payment provider)
• Website usage data (IP address, pages viewed, device info)
• Cookies (see our Cookie Policy)

3. How we use your data

We use your data for:

• Providing and managing our services
• Processing payments and maintaining accounts
• Customer support and communication
• Improving our websites and services
• Sending marketing to existing customers (you can opt out at anytime)
• Meeting legal obligations (tax, accounting, regulatory)

4. Legal bases for processing

• Contract – to provide the services you request
• Legitimate interests – improving services, preventing fraud, marketing and operational communications to existing clients
• Legal obligation – tax and regulatory compliance
• Consent – for optional marketing or sensitive data

5. How we share your data

We may share your data with:

• Payment processors (e.g., Stripe, PayPal)
• Hosting and infrastructure providers
• Email and communication services
• Analytics providers
• Professional advisers (accountants, legal advisers)

We do not sell your data. Where data is transferred outside the UK, appropriate safeguards are applied.

6. Data retention

We retain personal data only as long as necessary. Customer and financial records are normally held for up to 7 years. Analytics data may be held for shorter periods.

7. Your rights

• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object (including to marketing)
• Right to data portability

You may contact us to exercise your rights. You may also complain to the ICO: ico.org.uk.

8. Cookies

We use cookies to analyse website usage and support core functionality. Full details are provided in our Cookie Policy.

9. Data security

We use appropriate technical and organisational measures to protect your data, including encryption, access controls, and secure hosting.

10. Contact

For privacy enquiries or to exercise your rights: